PPL Electric does not market or promote its services through unsolicited door-to-door outreac

Customers should treat any unexpected visit with caution and verify all claims before sharing information or making payments.

What to watch for: Common signs

of a scam

Scammers continue to use evolving tactics to target customers. Warning signs include:

•Threats of immediate disconnection if a payment is not made.

•Requests for payment via prepaid cards or mobile apps.

•Suspicious calls, texts or in-person requests for personal or account information.

How customers can protect themselves

PPL Electric Utilities encourages customers to take the following steps if they suspect suspicious activity:

•Slow down: Take your time and don’t feel pressured to act immediately.

•Verify: Contact PPL Electric directly using official channels to confirm any claims.

•Stop before you act: Never share personal or financial information with unexpected visitors.

Customers should remember that PPL Electric employees carry official identification.

If there is any doubt, customers can call 1-800-342-5775 to confirm whether a visit or request is legitimate.

Anyone who believes they have encountered a scam should contact PPL Electric and local law enforcement immediately.

More information about how to stop scams is available at pplelectric.com/scams.

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