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Staffing causing some mail delays

Some Catasauqua Borough residents are voicing complaints they are not receiving their mail in a timely fashion.

According to Catasauqua Mayor Barbara Schlegel, the Catasauqua Post Office is currently working short-handed, which has affected the timely delivery of mail. It has been a struggle to hire workers, she said.

A former post office employee, who asked not to be named, said she was hired full time and was delighted to get a job with the post office. In a matter of weeks, she reportedly was told she had to work 12 hours a day, six days a week.

She said she takes care of her elderly, ill mother and could not work that schedule, so she said she “quit rather than wait to be fired.”

A borough postal worker told The Press the post office is at 40% staff strength. This has caused the post office to prioritize its delivery.

The worker said parcels and packages are the priority.

Second in priority is first-class mail, with all other mail following.

He added many other post offices are also laboring under strained conditions and circumstances, in his opinion, similar to what Catasauqua is facing.

One resident said she sometimes receives mail just two or three times a week when typically she would receive mail near-daily.

Another resident said two weeks after her son had left for college, she received a packet of college information that he should have gotten before he started his fall semester. It was mailed by the college to arrive in late August, but it wasn’t delivered in a timely manner, she said.

The postal service has been trying to aggressively market to potential employees but has experienced difficulties retaining new staff because of the work demands.

There is a hiring brochure available at the post office that explains the different open jobs.

For other information, visit usps.com/careers.

PRESS PHOTO BY BILL LEINER JR. The Catasauqua Post Office is reportedly short staffed, causing some delays in deliveries.