Don't be afraid of technology
For those who sometimes feel they're drowning in a wave of technology, the Northampton Area Public Library may have some answers.
Northampton resident Bill Richardson teaches basic computer skills classes every Wednesday night at the library. The focus of the class varies each week, based on need. He personalizes instruction according to the requests of those attending.
He has helped students with simple fixes such as email deletion and basic word processing to more complicated technology glitches such as adding virus protection and setting up new computers.
Richardson began his association with the library as a member of the Friends group in 2002. His wife suggested he help other patrons in his area of expertise; technology.
Richardson has a master's degree and is retired from the computer business. He served as vice president of the Lehigh Valley Computer Group (LVCG.org) and most recently as a math teacher at Northampton Community College.
"My favorite part is helping people," Richardson said. He recalled a woman coming in recently who needed some help with deleting email. "Then her computer ran much faster."
Library Director Melissa Hawk said she appreciates his technological expertise. Over her two and a half years at the library she has seen lots of technological changes. When she started her career as a librarian in the 90s she remembers only having one computer. Now, the library is booming with technology.
"More people could utilize the depth and breadth of what we have at the library," Hawk said. "We are always here. Even if we don't know, we can point you to the answer."
The staff members at the library also are very willing to figure out all different technology types.
"We are lucky to have staff members who will go home and play around with a new iPad. They are not afraid to try," she said.
Richardson advises people not to be afraid of technology and pointed out that people of all ages and skill levels are invited to his classes, which meet at 6 p.m. at the library.
The class is free, and students may attend as many times as they wish. Those interested should call or stop in the library to sign up.
Hawk noted another volunteer, Marty Ford, offers one-on-one instruction on Saturdays.