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PPL: Beware of billing scams

PPL Electric Utilities asks all of its customers to be on guard against scam artists who continue to target electric utility customers by threatening to shut off their service based on false claims of overdue bills.

The utility said it has received several complaints in recent weeks from both business and residential customers about callers claiming to be from the utility. The scammers falsely claim that the customers are behind on their bills. They demand an immediate payment by way of a pre-paid debit card for the customer to avoid having service disconnected.

PPL Electric Utilities accepts payments online, by traditional mail and through the use of credit or debit cards. For information on payment methods, visit www.pplelectric.com and select My account. Customers can check their account balances at any time by logging on to www.pplelectric.com or by calling 1-800-342-5775. Select 2 and then 1 when prompted. If customers have any doubts about a caller claiming to represent PPL Electric Utilities, or about information given to them, they should hang up and call the above 800 number.